Yacoub Saad
Moderator
Human Centered Design towards Citizen-Centered and Inclusive Urban Planning and Service Delivery
Change your mindset, change your city!
June 29, 2022 | 09:00 - 12:00
Multifunction Hall Room 8
An-Najah University and GIZ’s INDIGO (E-Governance in Palestine and MENA region)
Palestine, State of (Observer)
English
Summary
Human Centered Design (HCD) is a process and a set of tools that places the people you are trying to serve at the center of the design and implementation process. It is a participatory process that combines a discovery research phase with a creative ideation design phase, and repeated testing, ensuring that user needs always lead the way. The HCD Process will be explained through an interactive training session, explaining all aspects under the HCD process, and how to use the available tools to address challenges in urban planning.
Objectives
In recent years, governments around the globe have recognized the huge potential of human-centered design (HCD) when it comes to the digital transformation and innovation of their administrations, from United Kingdom, Sweden, Singapore, Vietnam to United States. HCD is a problem-solving method and mindset that is geared to overcome adaptive challenges by involving human perspectives. By placing the users at the core of the design process, from the problem definition to the development and testing of prototypes, and by involving diverse stakeholders, in which HCD ensures that solutions are designed in an efficient, user-friendly and accessible way and meet the actual needs of the citizens. Key Objectives: Gain understanding of Human Centered Design (HCD) Understand how HCD can help in engaging youth and all segments of society in urban planning and service delivery. Get familiar with a few tools and methods of HCD. Get hands on experience with HCD.
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